Campaign & Real-Time Interaction Management

The number of ways customers can interact with your brand is increasing and technology that enables the marketer to orchestrate relevant, timely communications to customers via the appropriate channel, is critical to success.

We are partners of leading technology vendors in this space and are experienced in helping businesses to realise value from their investment by:

  • Helping you select the right technology aligned to your specific needs and ambitions.

  • Ensuring hassle free implementation no matter if you want to host it yourself or access the technology as Software as a Service (SaaS).

  • Connecting and integrating the technology with other systems to form a full marketing solution.

  • Providing services to enable your teams to successfully utilise and leverage the  technology.

Our technology partnerships in this space cover:

Campaign Management: IBM Campaign, Apteco PeopleStage, IBM Marketing Cloud (Silverpop)

Real-Time Interaction Management: IBM Interact, Kitewheel

How does this technology help you?

Make Money: utilise customer  data, draw conclusions  informed by insight and execute relevant and targeted experiences when  and where needed.

Save Moneyautomate regular campaigns to free up your people to add value elsewhere.

Support the Brand: deliver a joined up experience, regardless of which channel the customer uses to ensure the brand experience is the same.

 

To find out more, contact us today

 

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