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You need to fill those seats and you need to fill them fast. The right offer, in the right time scale and by the right channel is crucial. You need to be able to act fast.

Competitive pressure is high and it’s going to get higher. When people have less money to spend, they tighten their belts – and they certainly want to make sure that their money goes a long way, even if they can’t!

For the consumer, it’s never been easier to compare prices and make sure they’re getting the cheapest deal. The internet has proved to be the great price leveller in the travel and leisure industries. Customers will pay the price they perceive to be value for the offer – in travel in particular this continues to be driven down.

So, it’s all the more essential that you are getting the most relevant and pertinent offers in front of the most interested customers – and to be able to do it fast.

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